The Fora: A Higher Education Community

General Category => General Discussion => Topic started by: eigen on May 25, 2019, 08:36:56 PM

Title: Server Issues
Post by: eigen on May 25, 2019, 08:36:56 PM
Hi All:

Thanks for patience with server downtime today. Everything has been restored from the last backup, so it's possible some data from yesterday was lost.

Offsite backups are daily, and I also do daily backups on the server, if anyone's curious.

If you're a new member and registered recently and it's not showing... that might be why.

If you notice anything else off, please point it out here!
Title: Re: Server Issues
Post by: Parasaurolophus on May 25, 2019, 09:06:10 PM
Yeah, I see that a few posts disappeared. I haven't noticed anything else, though.
Title: Re: Server Issues
Post by: Parasaurolophus on May 25, 2019, 10:38:59 PM
Also just to add that we're still at 184 members, so I don't think anyone was deleted, at least. I remember approving #184 last night.
Title: Re: Server Issues
Post by: aside on May 26, 2019, 05:12:41 AM
Yes, some posts made Friday afternoon or evening are missing;I don't recall if any were on new threads that have disappeared as well.
Title: Re: Server Issues
Post by: paultuttle on May 28, 2019, 08:55:12 AM
Quote from: aside on May 26, 2019, 05:12:41 AM
Yes, some posts made Friday afternoon or evening are missing;I don't recall if any were on new threads that have disappeared as well.

This is why I'll wait for a little bit longer to make more of a contribution to these message boards--I'll want to know that the server issues have been resolved.
Title: Re: Server Issues
Post by: eigen on May 28, 2019, 09:52:08 AM
Quote from: paultuttle on May 28, 2019, 08:55:12 AM
Quote from: aside on May 26, 2019, 05:12:41 AM
Yes, some posts made Friday afternoon or evening are missing;I don't recall if any were on new threads that have disappeared as well.

This is why I'll wait for a little bit longer to make more of a contribution to these message boards--I'll want to know that the server issues have been resolved.

There's no such thing as "resolved" with server issues, so if you're waiting until those are gone... That's just not a realistic possibility. The CHE forums have gone down a number of times as well.

Servers are just computer hardware, and can fail due to network issues, file corruption, or hardware failure just like any other computer. Maintaining backups lets us get back up and running to mitigate issues, but it will never "resolve" them.
Title: Re: Server Issues
Post by: downer on May 28, 2019, 10:29:19 AM
Yes, all sorts of websites go down for a bit. The Chronicle forums certainly did.

Some providers are more reliable than others and that can vary over time. We will see how things are with the one we have now.
Title: Re: Server Issues
Post by: paultuttle on May 29, 2019, 08:04:57 AM
Sorry for sounding a bit both pissy and ignorant. It's only that I'd spent some time on 5-6 posts that disappeared. I was upset about the time I invested.

Again, my apologies.
Title: Re: Server Issues
Post by: polly_mer on May 29, 2019, 05:21:46 PM
Quote from: paultuttle on May 29, 2019, 08:04:57 AM
It's only that I'd spent some time on 5-6 posts that disappeared. I was upset about the time I invested.

I sympathize.  I didn't lose any individual posts on which I spent a lot of time during this crash, but I was somewhat annoyed to lose an evening's work on all the replies I made.

On the CHE fora, I started writing posts in a text editor to the side so that I stopped losing so many posts due to recurring blips in the editor window.  I'm tempted to start pasting things across again in case of another blip.
Title: Re: Server Issues
Post by: mamselle on May 30, 2019, 11:26:05 AM
I had iffy wifi at one place and would lose posts.

For a bit I'd type them online, copy and paste into an MSW file (keeping it open for the day or so) and save it.

Got out of that habit, but it might also be useful if we have some hiccups starting up.

M.